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Review - Had a great experience this past weekend. They picked me up real fast and got me on the road quickly. They were also extremly pleasant to deal with. They seemed to care alot more than other car rental companies I've dealt with(Hertz,Avis, Dollar). I ended up not able to return Sunday evening because of the snow storm and they helped to accomodate me by not charging me the extra day when I returned it first thing the next morning. I would highly recommend Enterprise to anyone looking to rent in Hoboken.
Product or Service - 50/50 Customer Service - 50/50 Reviewed by - Will S (2007-03-18 )
Review - My experience with enterprise has been mixed. Many times I have been there, I feel like I'm in a boilerroom, where they apply high pressure sales tactics to force you to buy insurance. They also have so many levels of cars that its confusing from when you make a reservation to when you actually get your car. eg subcompact, compact, midsize, fullsize, sport, premium, etc. Hertz seems to be more straightforward. Also, Enterprise's weekend hours seem to be really shady. They are open Sat from 9-1 and then Sun from 4-8, meaning if you rent from them Sat and want to return Sun, you have to pay for 2 days. That's lame.
Product or Service - 50/50 Customer Service - 25/50 (2006-08-24 )
Review - The service Enterprise provides always leaves me completely satisfied. Their rates are always much lower than Hertz and there shuttle driver Dorothy is very pleasant to deal with. The fact that they pick you up at your house is very convinent. The assistant manger Ben is always very professional and great to deal with.
Product or Service - 50/50 Customer Service - 50/50 (2006-06-05 )
Review - By far the best car rental place in town. Both the Hoboken and Jersey City (near the A&P off Munoz Blvd.) are great to deal with - sometimes half the price of places like Hertz (prices vary depending on the day of the week and demand). Especially given the fact that they'll pick you up and bring you home after you bring the car back, there is no better in Hoboken.
Product or Service - 50/50 Customer Service - 50/50 Reviewed by - Dan (2006-04-27 )
Review - Demian (the manager) and company are great. Prices are a little high - but the service here is great!
Product or Service - 40/50 Customer Service - 50/50 (2005-12-23 )
